PRIVACY POLICY – ARVELYNE
Last updated: [28-12-2025]
At Arvelyne, we are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Who We Are
ARVELYNE is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or your personal data, you may contact us at:
📧 Email: info@arvelyne.com
2. Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely via third-party providers)
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Account login information (if applicable)
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Any information you provide when contacting customer support
Information Collected Automatically:
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device type
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Operating system
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Pages visited
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Time and date of visit
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Referring website
This information is collected via cookies and similar technologies.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
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Contractual necessity – To process and fulfil your orders
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Legal obligation – To comply with tax and accounting regulations
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Legitimate interests – To improve our website, prevent fraud, and conduct marketing activities
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Consent – For email marketing and non-essential cookies
4. How We Use Your Information
We use your personal data to:
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Process and deliver your orders
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Manage payments and refunds
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Provide customer support
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Send order confirmations and tracking updates
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Improve our website and services
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Send marketing communications (if you have opted in)
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Prevent fraudulent transactions
5. Cookies
We use cookies to enhance your browsing experience.
Cookies help us:
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Remember your cart contents
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Save your preferences
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Analyse website traffic
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Deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Where required by law, we request your consent before placing non-essential cookies.
6. Sharing Your Information
We may share your data with:
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Payment providers (e.g., PayPal, Klarna, Stripe)
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Shipping and logistics partners
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IT and website hosting providers
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Marketing service providers
We only share the minimum necessary data required to perform services.
We do not sell your personal data.
7. International Data Transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as:
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UK-approved Standard Contractual Clauses
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Adequacy regulations
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Secure encrypted data transfers
8. Marketing Communications
If you subscribe to our newsletter, we will send promotional emails based on your consent.
You may unsubscribe at any time by:
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Clicking the unsubscribe link in any email
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Contacting us at info@arvelyne.com
If you purchase from us, we may send limited marketing emails about similar products under legitimate interest. You may opt out at any time.
9. Data Retention
We retain personal data only as long as necessary to:
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Fulfil contracts
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Comply with legal obligations (e.g., tax laws require up to 6 years retention)
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Resolve disputes
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Enforce agreements
After this period, your data is securely deleted.
10. Your Rights Under UK GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent at any time